Store Sales Associate

Citi Trends; Petersburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team. The role focuses on delivering excellent customer service, processing transactions, and supporting store operations.

You will handle cash and credit transactions, assist customers with price changes, and help with merchandising while maintaining a professional appearance and adherence to store policies.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic arithmetic calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle cash/credit transactions.
• Explain exchange/refund policies to customers.
• Maintain professional appearance and wear name tag.
• Assist management with merchandising on the sales floor.
• Follow safety procedures and support loss prevention efforts.

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.