Store Sales Associate

Citi Trends; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in Cleveland, OH. The role focuses on delivering customer service, processing sales, and supporting stocking and merchandising on the floor.

The position requires a high school diploma or equivalent, strong communication skills, and the ability to work a flexible schedule including nights and weekends. You will handle transactions and help maintain store appearance and safety.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills expected.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and price changes/markdowns as directed.
• Balance the register according to company policy.
• Call out prices for customers during checkout and ring up transactions.
• Bag merchandise and assist customers with purchases and returns.
• Explain exchange/refund policies to customers after transactions.
• Follow loss prevention procedures and report incidents of theft or dishonesty.
• Maintain a clean, professional appearance and wear a name tag.
• Assist management with merchandising on the sales floor based on stock levels.

Skills

Communication skills

Organizational skills

Cash handling

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.