Store Sales Associate

Citi Trends; Davenport (IA); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends in Davenport, IA is seeking a Store Sales Associate to assist customers, process transactions, maintain shelves, and support store operations. You will greet customers, handle cash and returns per policy, and help with merchandising while upholding safety and appearance standards.

This role requires a high school diploma or equivalent, strong communication skills, and flexibility to work nights and weekends.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance the register according to company policy.
• Call out prices for the customer when ringing up a transaction.
• Bag merchandise efficiently when completing a customer’s transaction.
• Handle cash, checks and credit cards correctly and per policy.
• Obtain management approval for returns, voids and checks when needed.
• Maintain cleanliness and housekeeping duties as assigned.
• Provide proper customer service: greet customers, follow fitting room policies, ring up customers promptly, thank customers and invite them to return.
• Follow all safety procedures.
• Wear a name tag and maintain a professional appearance.
• Assist management in merchandising the sales floor according to stock level.
• Assist management with tasks per company policy.
• Explain exchange/refund policies to customers after transactions.
• Assist Store Manager with Loss Prevention procedures and reporting incidents.

Skills

Excellent communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.