Store Sales Associate

Citi Trends, Inc.; Decatur (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Decatur, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. You will assist customers, ring transactions, stock shelves, and support merchandising on the floor.

This role requires excellent communication, strong organizational skills, and flexibility to work nights and weekends. A neat appearance and adherence to store policies are expected every shift.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations (add/subtract/multiply/divide)

Responsibilities

• Process customer purchases and handle cash, checks, and credit cards according to policy.
• Assist with price changes and markdowns and maintain accurate registers.
• Greet customers, provide friendly service, and invite them to return.
• Assist with merchandising on the sales floor and stock levels as needed.
• Explain exchange/refund policies to customers and follow loss prevention procedures.
• Maintain a neat appearance and wear a name tag as required.

Skills

Communication skills

Organizational skills

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.