Store Sales Associate

Citi Trends, Inc.; Ocala (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. in Ocala, FL is seeking a Store Sales Associate to join one of the nation’s largest value-priced urban apparel retailers. You will assist customers, process freight, and help manage the sales floor with a friendly, efficient approach.

The role emphasizes accuracy at the register, adherence to safety policies, and collaboration with store leadership to execute price changes and merchandising priorities. Prior retail experience is helpful.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance cash register according to policy.
• Call out prices during checkout.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and cards per policy.
• Obtain management approval for returns/voids.
• Maintain store cleanliness and housekeeping.
• Provide customer service and greet customers.
• Explain exchange/refund policies.
• Support loss prevention and report incidents.

Skills

Communication

Organization

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.