Store Sales Associate

Citi Trends, Inc.; Indianapolis (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to support customers, operate registers, and help with merchandising and store upkeep. The role emphasizes strong communication, flexibility for nights/weekends, and attention to policy procedures.

Responsibilities include processing freight, executing price changes, and upholding safety and professional standards while delivering a positive shopping experience.

Qualifications

• Strong customer service and communication abilities.
• Ability to multitask and manage store duties.
• Comfort with basic math for transactions and discounts.

Responsibilities

• Process freight and assist with markdowns.
• Balance register according to policy.
• Explain exchange/refund policies to customers.
• Assist with merchandising on the sales floor.
• Maintain a professional appearance and name tag.
• Support Loss Prevention and report theft or issues.
• Provide courteous customer service and greet shoppers.
• Follow safety procedures and clock in/out as required.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.