Store Sales Associate

Citi Trends, Inc.; Erie (Erie County); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team in Erie. You will help customers, process transactions, and support merchandising and store operations.

The role requires excellent communication and organizational skills, a flexible schedule including nights/weekends, and accuracy with calculations for pricing and payments. You’ll contribute to loss prevention and customer satisfaction while upholding store standards.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balances register according to company policy.
• Call out prices for customer during register transactions.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and credit cards correctly per policy.
• Obtain management approval for returns, voids, and checks.
• Maintain cleanliness and housekeeping duties as assigned.
• Provide proper customer service: greet, assist fitting room, ring up, thank and invite return.
• Follow all safety procedures.
• Keep professional appearance with name tag.
• Assist management in merchandising sales floor according to stock levels.
• Assist management with tasks per company policy.
• Explain exchange/refund policies to customers after transactions.
• Assist Store Manager with Loss Prevention procedures and reporting incidents.

Skills

Communication skills

Organizational skills

Customer service

Mathematical calculations

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.