Store Sales Associate

storesalesassociate; Cuyahoga Falls (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends in Ohio is seeking a dedicated Store Sales Associate to contribute to one of the largest value-priced urban apparel chains. You will handle transactions, assist with price changes, and support merchandising on the sales floor to ensure a positive shopping experience.

The role requires a high school diploma or equivalent, strong communication and organizational skills, and flexibility to work nights and weekends; cash handling and basic math are also expected.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.

Responsibilities

• Process freight and store replenishment.
• Assist with price changes and markdowns.
• Balance the register according to company policy.
• Call out prices for customers during checkout.
• Bag merchandise efficiently at the register.
• Handle cash, checks and credit cards per policy.
• Obtain management approval for returns/voids.
• Maintain cleanliness and housekeeping in the store.
• Provide friendly customer service, greet customers and invite return visits.
• Explain exchange/refund policies to customers after transactions.
• Assist with loss prevention procedures and report incidents.

Skills

Customer service

Communication

Cash handling

Merchandising

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.