Store Sales Associate

storesalesassociate; Clarksville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join a leading value-priced urban apparel retailer. You will assist customers, process transactions, and help maintain store presentation and safety.

Ideal candidates will have strong communication skills, be flexible with scheduling, and capable of basic math for transactions. This role emphasizes customer service and operating procedures in a retail environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance the register according to company policy.
• Call out prices for customers at the register.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and credit cards per policy.
• Obtain management approval for returns, voids and checks.
• Maintain showroom and stock areas as directed by management.
• Provide customer service: greet, assist fitting room policy, ring transactions, thank customers, invite return.
• Follow all safety procedures.
• Maintain professional, neat appearance with name tag.
• Assist with merchandising on the sales floor according to stock levels.
• Assist with tasks as requested by management.
• Explain exchange/refund policies to customers after transactions.
• Assist Store Manager with Loss Prevention procedures.

Skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.