Store Sales Associate

Citi Trends, Inc.; Champaign (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team. You will support merchandising, process freight, and assist customers with friendly service in a fast-paced store environment.

The role requires strong communication, accuracy with cash handling, and flexibility to work nights and weekends. You will also reinforce loss prevention and uphold company policies while helping customers find what they need.

Qualifications

• Excellent communication and organizational skills.
• High school diploma or equivalent.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes and markdowns.
• Balance the register according to company policy.
• Handle customer transactions and ring up purchases.
• Provide courteous customer service and greet shoppers.
• Explain exchange and refund policies to customers.
• Assist with loss prevention procedures and reporting incidents.

Skills

Customer service

Communication

Flexibility

Cash handling

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.