Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Sterling (VA); On-site; USD 29,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Sterling, Virginia. This role involves maintaining a safe environment by monitoring store entrances and providing customer service. The ideal candidate should have a high school education, retail supervisory experience, and strong communication skills. Responsibilities include mitigating theft, training associates, and promoting a culture of safety. This position primarily requires standing and walking and may involve lifting up to 25 lbs. A commitment to diversity and inclusion is essential.

Qualifications

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• Ability to work effectively in a fast‑paced environment.
• Strong communication skills.

Responsibilities

• Mitigate theft and fraud by monitoring store entrances.
• Maintain a safe environment for customers and associates.
• Provide excellent customer service and assist customers.
• Train and educate associates on shortage reduction initiatives.

Skills

Communication skills

Customer service skills

Loss prevention knowledge

Conflict resolution

Teamwork

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist in Sterling, Virginia. This role involves maintaining a safe environment by monitoring store entrances and providing customer service. The ideal candidate should have a high school education, retail supervisory experience, and strong communication skills. Responsibilities include mitigating theft, training associates, and promoting a culture of safety. This position primarily requires standing and walking and may involve lifting up to 25 lbs. A commitment to diversity and inclusion is essential.