Store Protection & Safety Champion

Ross Dress for Less; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Ross Dress for Less in Wilmington, NC is seeking a Loss Prevention Specialist to deter theft, maintain a secure environment, and support Store Leadership. You will greet customers, monitor entrances, and cooperate with district teams to minimize shortages while upholding Ross values and policies.

The role emphasizes strong customer service, effective communication, and teamwork in a fast-paced retail setting, with adherence to safety and security protocols.

Qualifications

• High School diploma or equivalent required; AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Maintain safe and secure environment for associates and customers.
• Greet customers, monitor entrances/exits, and deter theft.
• Collaborate with Store Leadership and Loss Prevention to minimize shortage.
• Support compliance with company policies and loss prevention directives.

Skills

Customer service

Strong communication

Build relationships

Conflict resolution

Education

High School diploma or equivalent

AA degree preferred

Tools

Security Guard License

Job description

Ross Dress for Less in Wilmington, NC is seeking a Loss Prevention Specialist to deter theft, maintain a secure environment, and support Store Leadership. You will greet customers, monitor entrances, and cooperate with district teams to minimize shortages while upholding Ross values and policies.

The role emphasizes strong customer service, effective communication, and teamwork in a fast-paced retail setting, with adherence to safety and security protocols.