Store Ops Team Lead - Hands-On Coaching & Support

Goodwilltnva; Greeneville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Employee discount

Growth opportunities

Major holidays off

Job summary

Goodwill Industries of Tenneva is seeking experienced retail leaders to join our team as store leaders across multiple locations. You’ll be hands-on, ready to open and close, coach staff, and keep daily operations organized.

This role rewards impact with a purpose-driven mission, offering paid time off after introductory period, medical, dental, and vision coverage, employee discounts, growth opportunities, and major holidays off.

Qualifications

• At least 1 year of experience managing people or leading retail shifts.
• Hands-on leader who’s comfortable jumping in wherever needed.
• Strong communication and decision-making skills.
• Ability to stay focused in a fast-moving, production-based retail space.
• Dependable, professional, and committed to helping others grow.

Responsibilities

• Support the Store Management team in all aspects of daily operations.
• Lead and supervise team members during shifts.
• Help train new employees and provide ongoing coaching.
• Assist with scheduling, inventory, and visual merchandising.
• Ensure a clean, organized, and customer-focused store environment.
• Step in to open or close the store as needed.
• Promote a positive team culture and help resolve team or customer concerns.

Skills

People management

Leadership

Communication

Retail operations

Job description

Goodwill Industries of Tenneva is seeking experienced retail leaders to join our team as store leaders across multiple locations. You’ll be hands-on, ready to open and close, coach staff, and keep daily operations organized.

This role rewards impact with a purpose-driven mission, offering paid time off after introductory period, medical, dental, and vision coverage, employee discounts, growth opportunities, and major holidays off.