Store Ops Leader - Inventory & People Growth (AK)

Liquor Stores USA

Anchorage (AK)

On-site

USD 33,000 - 39,000

Full time

13 days ago

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Job summary

Afognak Native Corporation’s Brown Jug Boniface store in Anchorage, AK seeks a results-driven Store Operations Manager. This role supports the Store Manager in running a high-volume retail business with focus on customer service, operational excellence, and community responsibility.

The position emphasizes inventory management, financial oversight, team development, and compliance with local, state, and federal regulations.

Qualifications

Must be 21 years of age or older.
High School Diploma or GED.
1+ year of retail experience.
Valid State of Alaska Alcohol Server Certification (TAP or RServing).
Proficiency in Microsoft Office (Excel, Word, Outlook).
Must pass a background check.
Must have reliable transportation.

Responsibilities

Collaborate with the Store Manager to develop and implement strategies that meet or exceed the store’s profitability goals.
Oversee accurate inventory controls: ordering, receiving, cycle counts, and shrink management.
Monitor and ensure compliance with financial procedures including invoice verification, cash handling, deposits, and reconciliation.
Produce and analyze daily, weekly, and monthly reports related to sales performance, labor costs, inventory, and loss prevention.
Adjust scheduling to align labor costs with sales forecasts and operational needs.
Partner on initiatives to maximize return on investment and improve overall store efficiency.
Ensure flawless execution of daily operations and corporate programs.
Monitor store cleanliness, organization, and merchandising to meet brand standards.
Manage store-level communications including promotions, events, and internal updates.
Drive execution of visual and promotional programs, and assess performance outcomes.
Set daily priorities and align team members to achieve goals.
Maintain organized records, documentation, and compliance logs.
Ensure adherence to all health, safety, alcohol service, and labor regulations.
Maintain employee training certifications (TAP, RServing, First Aid, etc.) and ensure all staff are compliant.
Coordinate audits and inspections; follow up on corrective actions where necessary.
Enforce internal safety and loss prevention policies to safeguard employees and assets.
Uphold all Company and Afognak Native Corporation policies, particularly around Social Responsibility.
Foster a collaborative, inclusive, and performance-driven culture.
Coach, mentor, and develop team members through regular feedback and structured development plans.
Address performance issues, using progressive discipline and support team accountability.
Lead daily huddles and weekly team meetings to set expectations and review priorities.
Partner with Store Manager in recruiting, hiring, onboarding, and succession planning.
Promote a high-standard work environment with clear expectations and timely recognition.
Model and enforce LSUN’s 5 Non-Negotiables: Greet, Engage, Build, Add-On, Thank.
Resolve escalated customer concerns with professionalism and urgency.
Monitor customer feedback via surveys or direct interaction, and recommend improvements.
Reinforce company programs and promotions to maximize customer value and satisfaction.
To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store.
Following the business needs using the heat map of customer flow. All managers are required to work the following schedules: A minimum of two Saturdays per month, A minimum of one (2) mid-shift (until 7:00 or 8:00 pm) each week, A minimum of three (2) closing shifts per month, A minimum of one (2) opening shift per week.