Store Ops Assistant Manager – Guest Experience

FiveStar; Crestwood (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

FiveStar is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, including customer service, staff supervision, and adherence to company policies. The role involves training, merchandising, inventory control, and ensuring a friendly customer experience.

The ideal candidate has retail management experience, a high school diploma or GED, a valid driver's license, and a professional, dependable attitude.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Must be at least 18 and have valid driver’s license.
• Professional appearance and a positive attitude.

Responsibilities

• Assist in managing store operations alongside the General Manager.
• Provide customer service and ensure policies and procedures are followed.
• Participate in training and educate the store team on standards.
• Assist with merchandising, inventory levels, and pricing/promotional signage.
• Support in accounting, paperwork, and safety compliance as required.

Skills

Customer service

Retail management

Leadership

Team player

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, including customer service, staff supervision, and adherence to company policies. The role involves training, merchandising, inventory control, and ensuring a friendly customer experience.

The ideal candidate has retail management experience, a high school diploma or GED, a valid driver's license, and a professional, dependable attitude.