Assistant Manager #6400

FiveStar; Mayfield (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar in Mayfield, KY is seeking an Assistant Manager to help run daily store operations, including customer service, merchandising, and staffing. You will support the General Manager and ensure policies and procedures are followed.

You will train team members, manage inventory, and assist with accounting tasks while maintaining a welcoming environment and achieving store goals. A valid driver's license and 18+ are required.

Qualifications

• High School Diploma or GED required.
• 1+ years of retail management experience.
• Valid driver's license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Provide strong customer service and manage daily store operations.
• Partner with the FiveStar team to follow policies and procedures.
• Train and educate store team on policies and communications.
• Assist General Manager with addressing store issues for problem resolution.
• Handle merchandising and maintain inventory accuracy and pricing signage.
• Promote FiveStar service and suggestive selling.
• Ensure inventory controls, equipment upkeep, staffing within labor budget, and safety.
• Oversee food operation appearance and quality, promotions, and signage.
• Cover store operations in GM's absence.
• Learn and understand P&L statements.

Skills

Retail management

Customer service

Team player

Basic computer skills

Driver's license

Education

High School Diploma, GED, or equivalent experience

Job description

Description

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Job Details

Description

General Summary

The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

Essential Job Duties

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.li>
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.