Assistant Manager #6401

FiveStar; Mayfield (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

FiveStar is seeking an Assistant Manager in Mayfield, Kentucky, to partner with the General Manager in overseeing store operations. This role involves managing staff, ensuring customer service excellence, and maintaining inventory levels. Candidates must have retail management experience, a positive attitude, and strong teamwork skills.

The successful applicant will assist in training staff, handling inventory, and managing food service operations, contributing to a friendly store atmosphere. A valid driver's license and the ability to work various shifts are essential.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18 years old.
• Professional appearance and a positive attitude.
• Excellent attendance and a customer-focused approach.

Responsibilities

• Assist General Manager in managing store operations.
• Train and educate store team on policies.
• Ensure inventory control and staffing levels.
• Oversee food operation and service quality.
• Manage store in the absence of the General Manager.

Skills

Customer service

Management

Food service

Team player

Education

High School Diploma or equivalent

1+ years of retail management experience

Tools

Basic Computer Skills

Job description

Overview

The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

Essential Job Duties

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.
• Learns and understands P&L statements.

FiveStar is an Equal Opportunity Employer.