Store Ops Administrator – Luxury Eyewear

Oliver Peoples; West Hollywood (CA); On-site; USD 70,000 - 96,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oliver Peoples is seeking an Administrator, Store Operations in West Hollywood to provide elevated service and support to retail stores. You will manage lens orders, coordinate supplies, and support new store openings while ensuring smooth operations across internal systems.

Ideal candidates have 2+ years in luxury retail service, proficient in Microsoft Office, and able to lift 10–15 lbs. Bachelor’s degree is a plus; familiarity with SAP and Kronos preferred.

Qualifications

• 2+ years in high-end customer service.
• Proficiency with Microsoft Office software.
• Ability to lift approximately 10–15 lbs.

Responsibilities

• Manage store custom lens replacement requests, track orders and inventory.
• Provide customer service support to stores with suppliers and DCs; place orders and follow up.
• Develop and maintain catalog of office and operational supplies; manage ad hoc orders.
• Assist with new store openings, processes, and system improvements.
• Review weekly missing deposit reports and follow up with stores.
• Troubleshoot refunds and coordinate with accounting.

Skills

High-end customer service

Microsoft Office

Physical lifting

Education

Bachelor's degree desirable

Tools

SAP

Kronos

Job description

Oliver Peoples is seeking an Administrator, Store Operations in West Hollywood to provide elevated service and support to retail stores. You will manage lens orders, coordinate supplies, and support new store openings while ensuring smooth operations across internal systems.

Ideal candidates have 2+ years in luxury retail service, proficient in Microsoft Office, and able to lift 10–15 lbs. Bachelor’s degree is a plus; familiarity with SAP and Kronos preferred.