Store Operations Support & Training Specialist

REEDS Jewelers; Wilmington (DE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive compensation program

Merchandise discounts

401(k)

Paid time off

Health/dental/life/LTD insurance

Job summary

REEDS Jewelers in Wilmington, Delaware, is looking for a Store Operations Support Specialist to facilitate communication with store associates and provide essential problem-solving support. This role requires excellent communication skills and attention to detail to ensure efficiency across operations.

The ideal candidate will bring a positive attitude, organizational skills, and a commitment to teamwork, contributing to a supportive environment for all associates. REEDS provides a comprehensive benefits program and values diversity in its workforce.

Qualifications

• Must have proven written and verbal communication skills.
• Impeccable attention to detail and follow through required.
• Ability to thrive in a fast-paced, constantly evolving environment.

Responsibilities

• Answering and interacting with store associates through calls, emails, and chat.
• Providing assistance with care plan reimbursement claims and sales errors.
• Developing and maintaining training documents for store associates.

Skills

Communication skills

Detail orientation

Multi-tasking

Organization

Teamwork

Education

Associate’s degree or equivalent experience

Tools

Microsoft Office

Workday

Job description

REEDS Jewelers in Wilmington, Delaware, is looking for a Store Operations Support Specialist to facilitate communication with store associates and provide essential problem-solving support. This role requires excellent communication skills and attention to detail to ensure efficiency across operations.

The ideal candidate will bring a positive attitude, organizational skills, and a commitment to teamwork, contributing to a supportive environment for all associates. REEDS provides a comprehensive benefits program and values diversity in its workforce.