Store Operations Support & Training Specialist

REEDS Jewelers, Inc.; Wilmington (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Merchandise discounts

401(k)

Paid time off

Health/dental/life/LTD insurance

Job summary

REEDS Jewelers, Inc. is looking for a Store Operations Support Specialist to join our operations team in Wilmington, North Carolina. The role involves connecting with store associates to advocate for their needs and provide immediate answers to inquiries.

The ideal candidate should possess excellent communication skills and a detail-oriented mindset. This position supports the Director of Store Operations and aims to improve clarity and efficiency within the store operations.

Eligibility includes a comprehensive benefits package including discounts, 401(k), and health insurance.

Qualifications

• Must have proven written and verbal communication skills.
• Must be organized and able to work as a team associate.
• Must have impeccable attention to detail and follow through.

Responsibilities

• Answer and interact with store associates through calls, emails, and chat.
• Develop and maintain training documents for store associates.
• Conduct business affairs legally and ethically.

Skills

Communication skills

Detail-oriented

Organizational skills

Microsoft Office

Ability to multi-task

Education

Associate’s degree or equivalent experience

Tools

Workday

Job description

REEDS Jewelers, Inc. is looking for a Store Operations Support Specialist to join our operations team in Wilmington, North Carolina. The role involves connecting with store associates to advocate for their needs and provide immediate answers to inquiries.

The ideal candidate should possess excellent communication skills and a detail-oriented mindset. This position supports the Director of Store Operations and aims to improve clarity and efficiency within the store operations.

Eligibility includes a comprehensive benefits package including discounts, 401(k), and health insurance.