Store Operations Support Specialist St Louis MO

Domino's Corporate; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

401k matching contributions

Fertility benefits

Adoption assistance

Company bonus

Job summary

Domino's Corporate is seeking a field operations professional to conduct in-depth assessments across US stores, measure performance, and drive improvements. You will train teams, ensure DPZ standards compliance, and support rollout of new initiatives with Franchisees and marketplace leaders.

The role requires multi-unit management experience, strong coaching skills, and substantial travel (75–85%), including weekends. A High School Diploma is required.

Qualifications

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred.
• Experience as a multi-unit supervisor or Operations Trainer preferred.
• Role model operator with history of exceptional evaluation scores.
• Experience coaching and developing team members.
• Proficient in leveraging technology and innovation in stores to drive operational performance.
• Ability to travel 75-85%, including overnight travel.
• Willingness to work 3-4 weekends per month.
• Recommendation from Franchisee, Director of Corporate operations or equivalent.
• High School Diploma required.

Responsibilities

• Conduct Operations Assessments in all US stores.
• Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation.
• Provide hands-on training during the assessment with a positive attitude.
• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures.
• Evaluate all stores in assigned area multiple times per year to meet team objective.
• Assist team to meet visit goal which may include travel outside of your assigned area.
• Facilitate educational programs on operations evaluation and improvement.
• Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop training.
• Educate marketplace on current and revised standards in a proactive manner.
• Perform calibration visits with marketplace leaders.

Skills

General Management

Multi-unit supervision

Operations training

Coaching & team development

Travel readiness

Communication skills

Technology proficiency

Feedback & conflict resolution

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Description

(80%) Conduct Operations Assessments in all US stores

• Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
• Provide hands-on training during the assessment with a positive attitude
• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
• Evaluate all stores in assigned area multiple times per year to meet team objective
• Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

• Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
• Educate marketplace on current and revised standards in a proactive manor
• Perform calibration visits with the marketplace leaders
• Assess and share best practices

(5%) Additional Responsibilities

• Participate in special programs such as Domino’s Pizza Prep School
• Participate in FBC, Franchisee and Specialist on-boarding
• Gather and provide specialized data upon request
• Support the testing and rollout of new innovations or product launches
• Act as a resource for information to the marketplace

(5%) Administrative

• Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
• Utilize store data and provided technology to effectively plan store visits
• Schedule all travel in the most cost-effective manner
• Utilize available reports and data to ensure store visits are completed on schedule
• Facilitate and participate in team and individual meetings

Qualifications:

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Experience coaching and developing team members
• Proficient in leveraging technology and innovation in stores to drive operational performance
• Ability to work independently and be results oriented
• Thorough understanding of Domino’s Pizza standards, policies, and procedures.
• Appropriate level of computer and technology skills. (Microsoft office)
• Ability to give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal, written and presentation skills
• Strong interpersonal, time management and organizational skills.
• Effective coaching and motivational skills, professional demeanor
• Ability to travel 75- 85%, including overnight travel
• Willingness to work 3-4 weekends per month
• Recommendation from Franchisee, Director of Corporate operations or equivalent
• High School Diploma required

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.