Store Operations Supervisor | Customer Experience & Merchandising

Dollar General; Uniontown (Fayette County); On-site; USD 36,000 - 60,000; Full time

Job summary

Dollar General is hiring an Assistant Store Manager to help run a clean, customer-focused store and support the Store Manager with staff supervision, merchandising, and cash controls. The role involves stocking, cashiering, deposits, and protecting assets while maximizing profitability.

Responsibilities include leading customer service, opening/closing the store, scheduling and training employees, maintaining planograms, and ensuring accurate inventory.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Strong customer service orientation.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Supervisory skills

Cash handling

Cashier accountability

Merchandise control

Financial procedures

Communication

Problem solving

Inventory management

Safety compliance

Education

High school diploma or equivalent

Job description

Dollar General is hiring an Assistant Store Manager to help run a clean, customer-focused store and support the Store Manager with staff supervision, merchandising, and cash controls. The role involves stocking, cashiering, deposits, and protecting assets while maximizing profitability.

Responsibilities include leading customer service, opening/closing the store, scheduling and training employees, maintaining planograms, and ensuring accurate inventory.