Store Operations Specialist - Junior

DeWinter Group; Boston (MA); Hybrid; USD 34,000 - 52,000; Part time

Job summary

DeWinter Group in Massachusetts is seeking a Store Operations Specialist - Junior to support store teams with technology, processes, and project initiatives across multiple locations. This contract role focuses on troubleshooting issues, coordinating rollouts, and raising operational standards to drive better store performance.

Ideal candidates have 2–5 years in operations or project coordination, a bachelor’s degree or equivalent, strong organizational and communication skills, and proficiency

Qualifications

• 2-5 years of experience in operations, project coordination, store execution, or related fields.
• Bachelor’s degree or equivalent work experience
• Strong organizational skills, attention to detail, and proactive problem-solving ability
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Teams)
• Excellent communication skills for effective cross-functional collaboration
• Ability to work in a fast-paced environment, managing multiple priorities effectively

Responsibilities

• Support store technology, operational processes, and project initiatives across multiple store locations.
• Troubleshoot issues, coordinate rollouts, and enhance operational standards.
• Collaborate with cross-functional partners to improve store performance.
• Manage multiple priorities in a fast-paced environment.

Education

Bachelor’s degree or equivalent work experience

Tools

MS Office

SharePoint

ServiceNow

POS systems

Job description

Join Our Team as a Store Operations Specialist - Junior and Make an Impact in Retail Operations!

Are you passionate about retail and operational excellence? We are seeking a dynamic and detail-oriented Store Operations Specialist - Junior to support our client’s store teams in delivering seamless shopping experiences. This contract role offers a unique opportunity to contribute to high-volume retail environments, ensuring store systems and processes run smoothly and efficiently.

Role Overview

As a Store Operations Specialist - Junior, you’ll play a crucial role in supporting store technology, operational processes, and project initiatives across multiple store locations. Working closely with store teams and cross-functional partners, you will help troubleshoot issues, coordinate rollouts, and enhance operational standards to improve overall store performance. This position is ideal for someone eager to grow within the retail operations space, demonstrating strong organizational skills, proactive problem-solving, and excellent communication.

Required Skills

• 2-5 years of experience in operations, project coordination, store execution, or related fields
• Bachelor’s degree or equivalent work experience
• Strong organizational skills, attention to detail, and proactive problem-solving ability
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Teams)
• Excellent communication skills for effective cross-functional collaboration
• Ability to work in a fast-paced environment, managing multiple priorities effectively

Nice to Have Skills

• SharePoint experience
• Retail operations or field support background
• Exposure to store systems, POS, or back-office tools
• Experience with issue-tracking systems like ServiceNow

Preferred Education and Experience

• Bachelor’s degree in Business, Operations, or related discipline
• 2+ years of relevant experience supporting store or retail functions
• Familiarity with retail technology and operational tools is a plus

Other Requirements

• Hybrid work model, working onsite at our Framingham, MA location two days per week (Tues, Wed, or Thurs)
• Ability to travel occasionally if needed (not required for this role)
• No specific certifications required; strong organizational and communication skills are key

This is an excellent opportunity to grow your career in retail operations while supporting a leading retail brand known for its dynamic store environments. If you thrive in fast-paced settings and have a passion for operational excellence and customer satisfaction, we want to hear from you!