Store Operations & People Leader

abercrombie.com; Grapevine (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Merchandise discount

Medical, dental and vision insurance

401(k) with company match

Training and development

Career advancement opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a fast-paced retail environment. You will drive sales through analyzing performance, customer service excellence, and strong product knowledge.

The role emphasizes staff recruitment, training, and development, with opportunities for growth within the store hierarchy and a promotion-from-within culture. Dress code and brand standards apply.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends and visual standards.
• Drive to achieve results with a strong work ethic.
• Ability to coach and develop others, plus effective leadership.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Skills

Supervisory experience

Customer service

Fashion trends

Communication

Team building

Initiative

Multi-tasking

Education

Bachelor’s degree or 1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a fast-paced retail environment. You will drive sales through analyzing performance, customer service excellence, and strong product knowledge.

The role emphasizes staff recruitment, training, and development, with opportunities for growth within the store hierarchy and a promotion-from-within culture. Dress code and brand standards apply.