Store Operations & Onboarding Coordinator

The TJX Companies, Inc.; Marshalltown (IA); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Marshalltown, IA is hiring for a role that supports store operations and delivers a positive customer experience. You will participate in interviews, onboarding, and associate file maintenance while ensuring compliance with policies and labor laws.

The position involves scheduling assistance, cash handling, training support, and coverage management to maintain a high standard of service and safety on the sales floor.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills
• Ability to train others

Responsibilities

• Creates a positive internal and external customer experience
• Promotes integrity and confidentiality
• Supports hiring processes (interviews, references) and onboarding
• Maintains Associate personnel files
• Performs daily cash office tasks and standards
• Helps with scheduling, expenses, inventory, and requisitions
• Ensures proper Associate coverage for a positive customer experience
• Responds to coverage needs across the store
• Follows store plan and prioritizes tasks
• Communicates priorities clearly to management and Associates
• Provides feedback and recognition
• Coordinates Associate training needs with management
• Ensures compliance with labor laws and policies
• Maintains store cleanliness and safety standards
• Promotes credit and loyalty programs
• Supports shrink reduction initiatives
• Promotes safety awareness

Skills

Customer service

Communication

Organizational skills

Team leadership

Job description

The TJX Companies, Inc. in Marshalltown, IA is hiring for a role that supports store operations and delivers a positive customer experience. You will participate in interviews, onboarding, and associate file maintenance while ensuring compliance with policies and labor laws.

The position involves scheduling assistance, cash handling, training support, and coverage management to maintain a high standard of service and safety on the sales floor.