Store Operations Manager: Service, Sales & Inventory

CVS Health; Spokane Valley (WA); On-site; USD 63,488,000 - 103,527,000; Full time

Job summary

CVS Health in Spokane Valley, WA is seeking an Operations Manager to drive store execution and performance while building consumer loyalty through outstanding service. Under Store Manager supervision, you will lead a productive team, set action plans, and model initiative.

Responsibilities include managing store operations, sales, inventory, staffing, training, development and financial oversight, with a focus on customer service excellence.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication, leadership, supervision and influencing abilities.
• Ability to work a full-time flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Management: Lead others and work effectively with store crews. Supervise, assign and direct activities of the store's crew. Effectively communicate information to store crew and supervisors in an open and timely manner. Support Store Manager with action plans for operational and service improvement.
• Customer Service: Assist customers with their questions, problems and complaints. Promote CVS customer service culture (greet, offer help, and thank).

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Spokane Valley, WA is seeking an Operations Manager to drive store execution and performance while building consumer loyalty through outstanding service. Under Store Manager supervision, you will lead a productive team, set action plans, and model initiative.

Responsibilities include managing store operations, sales, inventory, staffing, training, development and financial oversight, with a focus on customer service excellence.