Store Operations Manager — Guest Experience & Safety Lead

JHG Group - IHOP; Holland (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonus Package

Health Insurance

401K

Paid Vacation

Real Advancement Opportunities

Job summary

A regional restaurant chain in Michigan is seeking an Assistant Manager to support the General Manager in overseeing store operations. Responsibilities include supervision of staff, ensuring excellent customer service, and compliance with safety standards. Candidates should have experience in a management role and possess strong leadership and organizational skills. Competitive pay, bonuses, and benefits are offered.

Qualifications

• Experience in a management role in a restaurant or retail environment.
• Ability to handle customer complaints effectively.
• Strong organizational skills and ability to analyze performance metrics.

Responsibilities

• Support the General Manager in managing store operations.
• Supervise daily tasks and performance of all associates.
• Plan and prepare work schedules and coordinate activities.

Skills

Customer service

Leadership

Coaching

Performance management

Job description

A regional restaurant chain in Michigan is seeking an Assistant Manager to support the General Manager in overseeing store operations. Responsibilities include supervision of staff, ensuring excellent customer service, and compliance with safety standards. Candidates should have experience in a management role and possess strong leadership and organizational skills. Competitive pay, bonuses, and benefits are offered.