Store Operations Manager - Federal Retail

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Paid annual and sick leave

Medical and dental insurance

Flexible spending account

Pension plan

401K with up to 3% match

Life insurance

Tax-free shopping privileges

Free bus passes/parking

Discounted tickets for MWR

Access to Navy Lodge hotels

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in San Diego seeks a Federal Employee to manage sales activities in assigned retail departments while ensuring proper stocking, attractive displays, and staffing to achieve sales goals and service standards.

Responsibilities include merchandising, stock replenishment coordination, customer relations, scheduling, and supervising sales staff to deliver excellent service and cost-efficient operations.

Qualifications

• 3 YEARS GENERAL EXPERIENCE in administrative clerical, retail sales or related work.
• 1 year of academic study above high school may substitute for 9 months of experience.
• AND 1 YEAR SPECIALIZED EXPERIENCE in merchandise controls, inventory, stock records and reports, supervisory duties, retail promotions, or customer relations.

Responsibilities

• Direct department sales activities to meet sales goals and service standards.
• Ensure shelves are stocked and merchandised per standards with correct pricing and signage.
• Coordinate stock replenishment with backroom and procurement personnel.
• Manage staffing and payroll to align with business needs.
• Oversee promotions and events with store teams and buyers.
• Supervise and motivate sales associates to meet goals and adhere to policies.

Skills

Customer relations

Sales

Leadership experience

Education

College coursework or higher per 9 months experience

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in San Diego seeks a Federal Employee to manage sales activities in assigned retail departments while ensuring proper stocking, attractive displays, and staffing to achieve sales goals and service standards.

Responsibilities include merchandising, stock replenishment coordination, customer relations, scheduling, and supervising sales staff to deliver excellent service and cost-efficient operations.