Store Operations Manager - Customer Service & Inventory

Triad Technologies, LLC; Elyria (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Triad Technologies, LLC seeks a customer service oriented professional to support ParkerStore customers in-store, via email, and by phone. This full-time hourly role includes guiding ParkerStore Support Specialists and ensuring smooth daily operations.

Hours are Mon-Fri 7:30am–5pm. You will perform stock management, order fulfillment, data entry in P21, and maintain inventory accuracy while delivering excellent customer service.

Qualifications

• High School diploma or equivalent.
• 1–2 years of related work experience preferred.
• Excellent interpersonal and telephone skills.
• Clear, accurate, professional communication with customers, vendors and colleagues.
• Reads and follows written work instructions.
• Strong math skills: add, subtract, multiply, and divide across units.
• Able to define problems, collect data, and draw valid conclusions.
• Attention to detail and accuracy in order processing and data entry.

Responsibilities

• Provide customer service for in-store, email, and phone inquiries for ParkerStore customers.
• Direct daily activities for ParkerStore Support Specialist(s).
• Identify and fulfill customer product/service requirements.
• Fabricate hydraulic, industrial and pneumatic hose assemblies as needed.
• Safely operate power tools and equipment.
• Coordinate pick up transactions and locate/pull orders.
• Perform data entry for ParkerStore operations and run reports.
• Maintain inventory accuracy and stock levels across locations.

Skills

Customer service

Telephone skills

Interpersonal skills

Data entry

Microsoft Office

Outlook

Education

High School diploma

Tools

Prophet21 software

Job description

Triad Technologies, LLC seeks a customer service oriented professional to support ParkerStore customers in-store, via email, and by phone. This full-time hourly role includes guiding ParkerStore Support Specialists and ensuring smooth daily operations.

Hours are Mon-Fri 7:30am–5pm. You will perform stock management, order fulfillment, data entry in P21, and maintain inventory accuracy while delivering excellent customer service.