Store Operations Manager | Customer Experience Leader

CVS Health; Uxbridge (MA); On-site; USD 28,000 - 47,000; Full time

Job summary

CVS Health is hiring a full-time Store Manager in Massachusetts. You will lead store crews, supervise daily activities, and support the Store Manager with plans to improve operations and service.

You will assist customers with questions, handle problems and complaints, and promote CVS's customer service culture—greeting customers, offering help, and thanking them. Flexibility is required for early mornings, overnight and weekend shifts, with possible overtime.

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication, leadership and supervisory abilities.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead others and supervise the store crew, ensuring smooth operations.
• Assist customers with questions, problems and complaints, promoting CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health is hiring a full-time Store Manager in Massachusetts. You will lead store crews, supervise daily activities, and support the Store Manager with plans to improve operations and service.

You will assist customers with questions, handle problems and complaints, and promote CVS's customer service culture—greeting customers, offering help, and thanking them. Flexibility is required for early mornings, overnight and weekend shifts, with possible overtime.