Store Operations Leader - Retail, Grocery & Warehouse

Jetro Restaurant Depot; New Bedford (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Voluntary Benefits

Competitive Benefits

Job summary

JETRO Restaurant Depot in New Bedford, MA is seeking a Store Manager to oversee daily retail, grocery and warehouse operations, driving financial performance and ensuring adherence to company standards. This role leads multi-department teams and coordinates inventory, audits and customer service.

Successful candidates will demonstrate strong leadership, analytical abilities, and a track record of operational excellence in high-volume environments.

Qualifications

• Experience in retail, warehouse, or grocery operations management.
• Strong understanding of multi-department processes and audit readiness.
• Proven ability to lead teams in a fast-paced environment.
• Solid financial and analytical skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily retail, grocery and warehouse operations for efficiency and policy alignment.
• Ensure compliance with company policies, procedures and audits.
• Monitor sales, inventory, shrink and operational metrics.
• Lead department managers and ensure consistent execution of responsibilities.
• Review audit results and implement corrective actions to improve performance.
• Oversee staffing, scheduling and team performance to support operations.
• Ensure proper inventory management, receiving and merchandising processes.
• Maintain high standards of customer service and resolve escalated concerns.
• Ensure safety, food safety and regulatory compliance.
• Collaborate with corporate and regional leadership to support initiatives.
• Identify operational risks and implement efficiency and compliance improvements.
• Maintain store and warehouse organization and readiness for audits.

Skills

Retail operations

Warehouse operations

Team leadership

Financial analysis

Communication

Job description

JETRO Restaurant Depot in New Bedford, MA is seeking a Store Manager to oversee daily retail, grocery and warehouse operations, driving financial performance and ensuring adherence to company standards. This role leads multi-department teams and coordinates inventory, audits and customer service.

Successful candidates will demonstrate strong leadership, analytical abilities, and a track record of operational excellence in high-volume environments.