Store Operations Leader: People, Profit & Service

Dollar General Corporation; Avoca (IA); On-site; USD 40,000 - 66,000; Full time

Job summary

Dollar General Corporation in Avoca, IA is seeking a Store Manager to lead all store operations and drive performance. You will oversee staffing, training, inventory, merchandising, and customer service to meet company standards and financial targets.

You will monitor daily activities, enforce policies, manage cash controls, and ensure safety and compliance while coaching a team to deliver superior shopping experiences.

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Staffing & training

Inventory management

Customer service leadership

Retail management

Cash handling procedures

Communications

Education

High school diploma or equivalent

Tools

POS systems

Job description

Dollar General Corporation in Avoca, IA is seeking a Store Manager to lead all store operations and drive performance. You will oversee staffing, training, inventory, merchandising, and customer service to meet company standards and financial targets.

You will monitor daily activities, enforce policies, manage cash controls, and ensure safety and compliance while coaching a team to deliver superior shopping experiences.