Store Operations Leader in Training

truenorth Convenience Stores; Neenah (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

True North seeks an Assistant Manager in Neenah, WI to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure excellent guest experiences, manage staffing, inventory, labor, cash controls, and maintenance, and act as manager-on-duty as needed.

Responsibilities include motivating the team, handling customer concerns, processing transactions with accuracy, and maintaining safety and cleanliness standards across interior and exterior areas.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Experience supervising others is a plus.
• Must be available for full-time, including on-call coverage.
• Must have valid driver’s license and access to a reliable vehicle.

Responsibilities

• Provide active, visible floor leadership during shifts.
• Deliver prompt, courteous customer service per standards.
• Process transactions accurately using POS.
• Maintain clean, safe, organized store environment.
• Assist with food service tasks per safety standards.
• Recruit and train new team members.
• Support store operations during high-volume periods and promotions.

Skills

Floor leadership

Customer service

Cash handling

Food service

Education

High school diploma or equivalent

Tools

POS system

Job description

True North seeks an Assistant Manager in Neenah, WI to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure excellent guest experiences, manage staffing, inventory, labor, cash controls, and maintenance, and act as manager-on-duty as needed.

Responsibilities include motivating the team, handling customer concerns, processing transactions with accuracy, and maintaining safety and cleanliness standards across interior and exterior areas.