Store Operations Leader: Elevate Service & Performance

CVS Health Corporation; Orinda (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation, a leading health retailer, is hiring an Operations Manager to join the Store Management team. You will drive store execution, manage sales and inventory, and lead staffing and training to build consumer loyalty through exceptional customer service.

The role requires strong leadership, analytical thinking, and flexibility to work full-time hours, including mornings, overnights, and weekends. A high school diploma is required, with prior retail supervision preferred.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Excellent communication, leadership, supervision and influencing abilities.
• Ability to work a full-time flexible schedule including mornings, overnights, weekends and overtime.

Responsibilities

• Lead store crews and supervise activities.
• Supervise, assign and direct activities of the store's crew.
• Communicate information openly with crew and supervisors.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing skill

Flexible schedule

Education

High school diploma or equivalent

Job description

CVS Health Corporation, a leading health retailer, is hiring an Operations Manager to join the Store Management team. You will drive store execution, manage sales and inventory, and lead staffing and training to build consumer loyalty through exceptional customer service.

The role requires strong leadership, analytical thinking, and flexibility to work full-time hours, including mornings, overnights, and weekends. A high school diploma is required, with prior retail supervision preferred.