Store Operations Leader — Elevate Service & Performance

CVS Health Corporation; Charlotte (NC); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation in Charlotte, NC seeks an Operations Manager to drive store execution and performance on-site. You will lead the store team, manage customer service excellence, and support scheduling and operational improvements under the Store Manager.

The role requires leadership and analytical skills, a flexible full-time schedule, and a commitment to safety and quality. Purpose-built benefits and a competitive pay range accompany the position.

Qualifications

• High School diploma or equivalent preferred but not required.
• Deductive reasoning ability and advanced analytical skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store crew and supervise activities.
• Communicate information openly and timely to staff.
• Support Store Manager with operational and service improvement plans.
• Assist customers with questions and resolve problems.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Overtime readiness

Education

High School diploma or equivalent

Job description

CVS Health Corporation in Charlotte, NC seeks an Operations Manager to drive store execution and performance on-site. You will lead the store team, manage customer service excellence, and support scheduling and operational improvements under the Store Manager.

The role requires leadership and analytical skills, a flexible full-time schedule, and a commitment to safety and quality. Purpose-built benefits and a competitive pay range accompany the position.