Store Operations Leader: Drive Sales & Team Growth

Meijer Inc.; Kalamazoo (MI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Kalamazoo, MI is seeking an Assistant Store Director to oversee day-to-day store operations across food and general merchandise. You will lead a team, drive customer service, and execute merchandising plans to maximize sales.

The role requires strong leadership, 5+ years in retail or grocery operations, and a track record of improving profitability. You’ll work closely with Store Director to meet financial targets, staff development, and community engagement.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• A passion to lead those in span of care while providing industry leading service.
• A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
• A strong business acumen.
• An innovative attitude to help Meijer set the industry standard.

Responsibilities

• Assist the Store Director in running the overall store operations as needed.
• Leads performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
• Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Responsible for daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
• Drives candid and open communication within the store built on Meijer’s philosophy of Care and Accountability.
• Communicates product freshness standards and ensures that processes and procedures are followed.
• Responsible for all store operations in absence of the Store Director.
• Verifies that all operations are run in a manner consistent with Meijer’s and local authorities’ Food Safety standards.
• Through personal involvement, assist in creating a connection with the communities and customers we serve.
• Delivers on key performance metrics which includes sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
• Driver of new implementations/initiatives identified by store operations. Remains informed and aware of the changing macro environment and customer desires and drives strategies to keep Meijer competitive.
• Involved in daily DSD execution, backroom and salesfloor excellence.
• Keeps current on competitive trends and strengths and weaknesses of current competitors.
• Follows company merchandising planograms and uses 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.

Skills

Retail leadership

Operations management

Customer service

Team leadership

Education

Bachelor’s degree or equivalent

Job description

Meijer Inc. in Kalamazoo, MI is seeking an Assistant Store Director to oversee day-to-day store operations across food and general merchandise. You will lead a team, drive customer service, and execute merchandising plans to maximize sales.

The role requires strong leadership, 5+ years in retail or grocery operations, and a track record of improving profitability. You’ll work closely with Store Director to meet financial targets, staff development, and community engagement.