Store Operations Leader - Drive Performance & Service

CVS Health Corporation; Baldwin (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to lead store teams, drive store execution and customer service excellence at CVS/pharmacy locations. Under Store Manager supervision, you will maintain an engaged staff and model initiative to improve performance.

You’ll oversee supervision, scheduling, inventory, and financial duties while supporting the overall operation of the store. This full-time role emphasizes leadership, customer-first service, and adherence to CVS standards.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead store crew and supervise daily activities
• Drive customer service culture and resolve customer questions
• Support store management with action plans for operational and service improvements

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Overtime readiness

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to lead store teams, drive store execution and customer service excellence at CVS/pharmacy locations. Under Store Manager supervision, you will maintain an engaged staff and model initiative to improve performance.

You’ll oversee supervision, scheduling, inventory, and financial duties while supporting the overall operation of the store. This full-time role emphasizes leadership, customer-first service, and adherence to CVS standards.