Store Operations Leader - Customer-First

Dollar General; Joplin (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision of staff and merchandise presentation.

The role involves stocking, cashiering, deposits, and ensuring profitability and assets protection while delivering excellent customer service. A high school diploma and retail supervisory experience are preferred.

Qualifications

• Strong customer service and leadership abilities.
• Experience in retail environments and basic arithmetic.
• Ability to schedule staff and train employees.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager’s absence.

Skills

Customer service

Leadership

Scheduling

Inventory management

Cash handling

Problem solving

Cashier operations

Education

High school diploma

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision of staff and merchandise presentation.

The role involves stocking, cashiering, deposits, and ensuring profitability and assets protection while delivering excellent customer service. A high school diploma and retail supervisory experience are preferred.