Store Operations Leader — Customer Experience & Sales

The Pittsburgh Paint Company; District Heights (MD); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health

Dental

401k

Paid Vacation & Holidays

Employee Assistance Program (EAP)

Disability/Leave

Voluntary benefit offerings

Job summary

The Pittsburgh Paint Company is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and deliver an exceptional customer experience at our Maryland location. You will lead staff, balance inventory, merchandising, and compliance while maintaining a customer-focused environment.

You will train and coach team members, manage schedules, and assist with inventory and cash handling, ensuring safety and company standards are met in a fast-paced setting.

Qualifications

• 1-3 years of retail store experience required.
• High school diploma or equivalent required.
• Previous retail management or outside sales experience preferred.
• Strong leadership, communication, and customer service skills.
• Paint, coatings, or related product knowledge preferred.
• Ability to work flexible hours and shifts.
• Valid driver's license required.
• Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching.
• Proficiency with Microsoft Office Suite and internet-based applications.

Responsibilities

• Support the Store Manager with daily store operations, workflow management, and team performance.
• Assist with training, scheduling, coaching, and supervising store team members.
• Serve as acting manager when the Store Manager is unavailable.
• Deliver exceptional customer service and resolve customer concerns while supporting sales goals.
• Help execute sales initiatives and achieve store performance targets.
• Support inventory management, product replenishment, receiving, and inventory counts.
• Maintain merchandising standards and ensure products are properly displayed.
• Assist with cash handling, register operations, financial reporting, and reconciliation activities.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Maintain a clean, organized, and safe store environment.

Skills

Leadership

Communication

Customer service

Paint knowledge

Physical endurance

Valid driver™s license

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Pittsburgh Paint Company is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and deliver an exceptional customer experience at our Maryland location. You will lead staff, balance inventory, merchandising, and compliance while maintaining a customer-focused environment.

You will train and coach team members, manage schedules, and assist with inventory and cash handling, ensuring safety and company standards are met in a fast-paced setting.