Store Operations Leader – Customer Experience & Growth

R555US DTLR, Inc.; Toledo (OH); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401K plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

DTLR, Inc. in Toledo, OH is seeking a dedicated Assistant Store Manager to assist the Store Manager in daily operations, maximize sales, manage expenses and inventory, and deliver outstanding customer service.

You will lead and train the store team, uphold company policies, and ensure schedule adherence and merchandising excellence. The ideal candidate has at least one year of retail management experience, strong English communication, and the ability to travel between district stores.

Qualifications

• Minimum of one year in retail management.
• Strong English communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Oversee quality and performance of store staff.
• Ensure compliance with company policies and procedures.
• Lead recruitment, selection and training of store personnel.
• Monitor expenses and inventory to meet budget goals.
• Provide feedback on annual performance evaluations for staff.
• Maintain merchandising and customer service standards.
• Oversee shrink control and loss prevention.

Skills

Retail management

Customer service

Time management

Analytical skills

Communication

Leadership

Tools

Microsoft Office

Job description

DTLR, Inc. in Toledo, OH is seeking a dedicated Assistant Store Manager to assist the Store Manager in daily operations, maximize sales, manage expenses and inventory, and deliver outstanding customer service.

You will lead and train the store team, uphold company policies, and ensure schedule adherence and merchandising excellence. The ideal candidate has at least one year of retail management experience, strong English communication, and the ability to travel between district stores.