Store Operations Leader - Customer Experience & Growth

CVS Health Corporation; City of Pewaukee (WI); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings plan

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to join the CVS/pharmacy store management team. You will drive store execution and performance while building customer loyalty through excellent service, under the Store Manager's supervision.

Responsibilities include managing the store, sales and inventory, staffing, development, and financial oversight, with a focus on service and operational improvement. Full-time, 40 hours weekly, with a competitive pay range.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to join the CVS/pharmacy store management team. You will drive store execution and performance while building customer loyalty through excellent service, under the Store Manager's supervision.

Responsibilities include managing the store, sales and inventory, staffing, development, and financial oversight, with a focus on service and operational improvement. Full-time, 40 hours weekly, with a competitive pay range.