Store Operations Leader

Bennetts Company; Thompson Falls (MT); On-site; USD 45,000 - 70,000; Full time

Job summary

Bennetts Company in Thompson Falls, MT seeks a Store Operations Leader to oversee all store functions, drive sales, and manage a team across staffing, training, and execution of core processes. You will ensure effective ordering, receiving, stocking, presentation, and customer service while upholding company policies and safety standards.

The role focuses on leadership, performance management, and operational excellence to maintain a secure, profitable retail environment in a dynamic market.

Qualifications

• Experience leading store operations and managing a team.
• Strong staff coaching, performance evaluations, and discipline.
• Ability to analyze sales, inventory, and expenses to improve profitability.

Responsibilities

• Recruit, train, and retain qualified employees while ensuring staffing levels.
• Conduct performance evaluations and provide coaching or corrective action as needed.
• Communicate expectations for performance, conduct, safety, and policies; run meetings and events.
• Lead store opening/closing duties and ensure operational readiness.
• Analyze operating statements to identify trends in sales, profitability, inventory turns, expenses, shrink, and errors.
• Oversee ordering, inventory controls, and replenishment to meet in-stock targets.
• Manage merchandising, pricing, signage, and presentation per standards.
• Maintain inventory accuracy and security, including cash handling and loss prevention.

Skills

Leadership

People management

Customer service

Operational planning

Communication

Job description

Bennetts Company in Thompson Falls, MT seeks a Store Operations Leader to oversee all store functions, drive sales, and manage a team across staffing, training, and execution of core processes. You will ensure effective ordering, receiving, stocking, presentation, and customer service while upholding company policies and safety standards.

The role focuses on leadership, performance management, and operational excellence to maintain a secure, profitable retail environment in a dynamic market.