Store Operations Leader

Dollar General External; Rolla (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Dollar General External in Rolla is seeking a Store Manager to lead daily store operations, staffing, training and exceptional customer service. You will oversee ordering, inventory control, merchandising, pricing and signage, cash handling, and safety compliance while driving sales and profitability.

This role emphasizes strong leadership, communication, and problem solving in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in retail preferred.
• Valid driver’s license

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Document reading

Math calculations

Cash handling

Cash register

Inventory management

Communication skills

Interpersonal skills

Recruiting

Hiring

Organization skills

Problem solving

Education

High school diploma or equivalent

1 year retail management experience

Job description

Dollar General External in Rolla is seeking a Store Manager to lead daily store operations, staffing, training and exceptional customer service. You will oversee ordering, inventory control, merchandising, pricing and signage, cash handling, and safety compliance while driving sales and profitability.

This role emphasizes strong leadership, communication, and problem solving in a fast-paced retail environment.