Store Operations Leader

carlislellc; Robertsdale (AL); On-site; USD 28,000 - 40,000; Full time

Job summary

Wendy's in Robertsdale, AL is seeking a Co-Manager to lead the crew, hire and train staff, and assist the unit manager in operating the store to maximize profitability and customer satisfaction.

You will oversee shifts, ensure product quality, manage service times, and maintain store standards. The role requires at least 1 year of line operations experience and the ability to perform all restaurant operations positions.

Qualifications

• 1 year of line operations experience in the restaurant industry.
• Ability to hire, train and terminate crew members.
• College degree or equivalent in operations.
• Familiarity with Wendy's policies and procedures.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Manages costs by monitoring crew prep, production and procedures execution.
• Trains crew to respond promptly to customer needs.
• Takes service times and determines efficiency.
• Monitors product quality by managing crew performance and providing feedback.
• Maintains store cleanliness and follows cleaning plan.
• Performs administrative duties and writes crew schedules.
• Supports unit manager in achieving store goals.

Skills

Leadership

Staff supervision

Customer service

Training & development

Operations knowledge

Education

College degree or equivalent experience in operations

Job description

Wendy's in Robertsdale, AL is seeking a Co-Manager to lead the crew, hire and train staff, and assist the unit manager in operating the store to maximize profitability and customer satisfaction.

You will oversee shifts, ensure product quality, manage service times, and maintain store standards. The role requires at least 1 year of line operations experience and the ability to perform all restaurant operations positions.