Store Operations Leader

Jersey Mike's Subs; Goldsboro (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Jersey Mike's Subs in Goldsboro, NC seeks an energetic Manager to lead in-store operations, mentor team members, and uphold Jersey Mike's standards of quality and service. The role requires strong leadership, communication, and a commitment to guest satisfaction.

You will manage staffing, food safety, inventory, and daily store performance while nurturing a positive, productive environment and driving loyalty through excellent customer experiences.

Qualifications

• Experience leading a restaurant team with a focus on guest satisfaction and safety.
• Ability to train and coach staff while maintaining high energy and morale.
• Proven track record of conflict resolution, clear communication, and reliable scheduling.

Responsibilities

• Oversee all in-store operations, including staffing, food safety, inventory, merchandising, and cash handling.
• Lead by example to follow company directives and drive loyalty programs and guest engagement.
• Ensure the store runs smoothly, with employees performing duties efficiently and maintaining cleanliness during slow periods.
• Motivate the team, implement procedures with integrity, and uphold brand standards.
• Communicate effectively with peers, staff, and owners to maintain a positive work environment.
• Create a high-energy, welcoming atmosphere that supports teamwork and growth.

Skills

Leadership

Staff management

Customer service

Communication

Tools

POS system

Microsoft Excel

Job description

Jersey Mike's Subs in Goldsboro, NC seeks an energetic Manager to lead in-store operations, mentor team members, and uphold Jersey Mike's standards of quality and service. The role requires strong leadership, communication, and a commitment to guest satisfaction.

You will manage staffing, food safety, inventory, and daily store performance while nurturing a positive, productive environment and driving loyalty through excellent customer experiences.