Store Operations & Guest Experience Leader

Jersey-Mike; Farragut (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Jersey Mike's is looking for a Manager to join our team. A true leader with a passion for taking care of our team members and guests, and a drive to achieve results in the business.

The Manager oversees all in-store operations, develops staff, ensures food safety, inventory, cash handling, and brand compliance, while maintaining high standards of service and quality for every guest visit.

Qualifications

• Ability to work a 40+ hour week.
• At least 18 years of age.
• Must be able to perform, teach and train all aspects of assistant manager, line employee positions, as needed.
• Ability to handle fast-paced and high stress situations in the store.
• Understand that in times of emergency extra hours and efforts will be required.

Responsibilities

• Managers oversee all aspects of in-store operations, including staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
• Managers lead by example in following company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
• The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
• Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.
• Managers must have excellent communications skills utilizing emotional intelligence, conflict resolution, and self control while communicating with peers, team members, and owners.
• Managers help set the stage for the "temperature" of the team. They foster an efficient workplace bridled with fun, energy, problem-solving, and assist team members to reach their own highest potential in their current position.

Job description

Jersey Mike's is looking for a Manager to join our team. A true leader with a passion for taking care of our team members and guests, and a drive to achieve results in the business.

The Manager oversees all in-store operations, develops staff, ensures food safety, inventory, cash handling, and brand compliance, while maintaining high standards of service and quality for every guest visit.