Store Operations Lead & Team Coach

Dick's Sporting Goods; Fairview Heights (IL); On-site; USD 49,500 - 63,500; Full time

Job summary

Dick's Sporting Goods in Fairview Heights, Illinois is looking for a Team Captain of Operations to lead store operations and deliver exceptional athlete experiences. This role includes coaching your team, managing priorities, and ensuring operational excellence.

The ideal candidate will have 1-3 years of experience, strong people leadership skills, and a commitment to providing a positive experience for all athletes. This position comes with competitive pay and benefits.

Qualifications

• 1-3 years of experience in a retail or customer-facing role.
• Previous people leadership experience preferred.

Responsibilities

• Deliver exceptional athlete experiences by anticipating needs.
• Contribute to the development of departmental plans.
• Monitor progress against plans to ensure efficiency.
• Lead a strong, effective team to improve athlete connections.
• Enforce established policies related to safety and operations.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods in Fairview Heights, Illinois is looking for a Team Captain of Operations to lead store operations and deliver exceptional athlete experiences. This role includes coaching your team, managing priorities, and ensuring operational excellence.

The ideal candidate will have 1-3 years of experience, strong people leadership skills, and a commitment to providing a positive experience for all athletes. This position comes with competitive pay and benefits.