Store Operations Lead: Stock & Coaching

Victoria’s Secret & Co.; Santa Clara (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Victoria's Secret & Co. Operations Supervisor role in California focuses on operational execution, store readiness, and leadership of store teams. Reporting to Store Manager or Assistant Store Manager, the role emphasizes delivering strong customer experiences while maintaining inventory accuracy and compliance.

The position requires adapting to store size and business complexity. Responsibilities include leading shipments, stock organization, and daily back-of-house operations, with emphasis on

Qualifications

• Passion for Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time (store leadership)

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Attention to detail

Customer service

Retail sales

Flexible schedule

Job description

Victoria's Secret & Co. Operations Supervisor role in California focuses on operational execution, store readiness, and leadership of store teams. Reporting to Store Manager or Assistant Store Manager, the role emphasizes delivering strong customer experiences while maintaining inventory accuracy and compliance.

The position requires adapting to store size and business complexity. Responsibilities include leading shipments, stock organization, and daily back-of-house operations, with emphasis on