Store Operations Lead (Shift Supervisor)

Dominos; Warrenton (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Team Washington, Inc. partners with Domino's Pizza in the Washington, DC metropolitan area to deliver quality service and great food. The role assists in daily oversight, coordination of sales, costs, and customer satisfaction, and ensures food quality and sanitation.

You will oversee operations in the General Manager's absence, maintain brand standards, manage labor scheduling, and support deliveries and cash handling. Strong communication and leadership are essential.

Qualifications

• Able to pass company background checks.
• Excellent written and verbal communication skills.
• Multi-task in a fast-paced environment.
• Ability to lead the team on duty.
• Enter orders using a computer keyboard or touch screen.
• Take orders over the counter or phone.
• Work independently and as part of a team.
• Handle monetary transactions accurately and quickly.

Responsibilities

• Oversee store in GM's absence and ensure policies are followed.
• Ensure customers feel welcome and staff are courteous.
• Supervise food preparation to brand standards and sanitation.
• Assist opening/closing and preparation lists.
• Hands-on during food prep, customer service, and deliveries.
• Support sales, service, quality, and cleanliness objectives through training.
• Cash handling and reconciliation procedures.
• Assist in labor scheduling and maintaining staffing levels.
• Identify labor or food cost and take actions to improve metrics.
• Provide suggestions to managers and cross-train staff.
• Attend workshops and review relevant publications.
• Perform other duties as assigned.

Skills

Written communication

Verbal communication

Multi-tasking

Team leadership

Order entry

Counter/phone orders

Independent work

Cash handling

Tools

POS system

Job description

Team Washington, Inc. partners with Domino's Pizza in the Washington, DC metropolitan area to deliver quality service and great food. The role assists in daily oversight, coordination of sales, costs, and customer satisfaction, and ensures food quality and sanitation.

You will oversee operations in the General Manager's absence, maintain brand standards, manage labor scheduling, and support deliveries and cash handling. Strong communication and leadership are essential.