Store Operations Lead: Sales, Training & Service

Cavender's; Waco (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

The Key Carrier position at Cavender’s is part of the Store Management Team in a Texas retail environment. You will help run daily operations, assist customers, guide team members, and open/close the store while ensuring a clean, organized, and secure shopping area.

You will perform cashier and sales duties, maintain active personal selling, and participate in training and loss prevention to support Best of the WEST service and store profitability.

Qualifications

• Ability to manage store shifts effectively.
• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Read English.
• Understand English.
• Stay alert during work hours.

Responsibilities

• Support Cavender’s Culture and drive Mission, Vision, and Values.
• Be able to perform the tasks of a Cashier and Sales Associate.
• Maintain active role in personal selling, meeting or exceeding sales per hour goals.
• Act as Manager on Duty as assigned.
• Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales.
• Open and close store as directed.
• Address customer complaints.
• Handle returns and exchanges.
• Address associate assignments and concerns.
• Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses using key metrics.
• Assist in the training of store associates.
• Help keep the store looking clean and well-presented, both inside and outside, and make sure associates look neat and professional.
• Contribute to a safe and secure store environment and report any safety/security accidents or incidents to the Store Manager or District Manager promptly.
• Understand and execute all company policies and procedures.
• Actively participate in Loss Prevention measures in the store.
• Any other duties as assigned.

Skills

Store operations

Cashier & sales

Customer service

Loss prevention

Team supervision

Job description

The Key Carrier position at Cavender’s is part of the Store Management Team in a Texas retail environment. You will help run daily operations, assist customers, guide team members, and open/close the store while ensuring a clean, organized, and secure shopping area.

You will perform cashier and sales duties, maintain active personal selling, and participate in training and loss prevention to support Best of the WEST service and store profitability.